Global Medical reserve a right to decline to replace or exchange a product or provide a substitute. The product can be replaced only when requested in writing by the buyer within 7 days of transaction. The substitute will be of equal or greater value of the replaced product and will depend on availability of stock, otherwise refund or vouchers of similar value shall be offered.
Returns & Refund Policy
Goods must be returned within 7 days from authorisation. We are unable to accept returns of unwanted and non-faulty items after 7 days. No refund can be given for the original shipping/postage cost of any items which are returned for credit regardless of fault. The refund given will be for the cost of the item only.
Before returning any items the customer should inform us in writing and must email us for a Returns Authorization Number (RAN). The RAN must be quoted on paperwork accompanying the item being returned.
Goods must be returned 'as sold', in the original packing and with all paperwork and accessories.
Goods must be complete, unused and in 'as new' condition. If you have opened the box to examine the product it must have been done without damaging the box and packaging, or damaging the product in any way. The product must be re-packaged as received.
You must organise the return of items at your expense and risk. Returns cannot be accepted without prior authorisation by Global Beauti. Goods received without authorisation or outside of the stipulated time limits will be returned back to you and the cost charged to your account.
* Refunds will only be made by cheque.
* Faulty, incorrect or missing stock will carry no charge on refund.(Please provide photographic evidence of any faulty products, before a refund can be processed)
* On credit card refunds, 6% from the value of your order will be deducted should you wish to cancel your order through no fault of our product.